City Clerk Crystal Zamora
Crystal Zamora is the City Clerk for the City of Tolleson, serving as the Chief Elections Official, Legislative Administrator and Records Manager. In this role, she is responsible for overseeing the daily operations of the Clerks Department including official council proceedings; council packet preparation; Open Meeting Law compliance; functions of City Council-appointed boards and commissions; public notice requirements; public records requests; liquor license applications; notary services; records and contracts management; elections administration; legal claims coordination; city code codification and policy/procedure updates. The functions of the Clerk necessitate a thorough knowledge of law procedure, administration and interpersonal relations, ensuring compliance of the City Code and State Statute throughout the organization. Crystal serves as the professional link between the citizens, the local governing bodies and agencies of government at other levels. To keep up with the consistent transformation in local government, she participates in continuing education and seminars.
After completing an internship program with the City of Tolleson during her final semester in college, Crystal began her career as an Administration Assistant with the City in 2005 for the City Manager’s Office. However, her duties expanded out much further as she often provided support to the Engineer’s Office, Community Services Department, Economic Development Department, the City Clerk’s Office and the Youth Coordinator. Crystal was promoted to Deputy City Clerk in 2010 and began her current role as the City Clerk in 2015. Crystal is a proud native of Tolleson and knew she wanted to work for the City of Tolleson ever since she was in high school. She is grateful to have the opportunity to serve the community she grew up in and adores, a community that believed in her and supported her since she was a young girl.
Crystal graduated from Arizona State University, where she earned a Bachelor of Interdisciplinary Studies (BIS) in Public Administration and Political Science. She earned the prestigious Master Municipal Clerk (MMC) designation from Arizona State University, demonstrating her dedication to the field of municipal administration, public service and commitment to excellence in her role with the City of Tolleson. Crystal has a depth of knowledge and expertise in municipal governance and ethical conduct, as well as the ability to tackle the complex challenges that come with serving the community and managing the responsibilities of the position as a Municipal Clerk. The advanced knowledge and skills of Crystal undoubtedly contribute to the continued success of the City of Tolleson, ensuring efficient operations, maintaining transparency in government and delivering the best possible service to its residents.
As a State of Arizona Certified Election Officer and Certified Municipal Election Official, Crystal has mastered technical, legal and administrative aspects of conducting elections within Arizona to ensure ample and robust voting opportunities for all eligible voters and promote public confidence in the electoral process. She is a member of the International Institute of Municipal Clerks (IIMC), as well as the Arizona Municipal Clerks’ Association (AMCA). Crystal completed extensive leadership programs that emphasized both professional and personal growth such as Valle del Sol’s Hispanic Leadership Institute and the AGTS Supervisor’s Academy. She was awarded the City of Tolleson Diamond Award in appreciation of her commitment to excellence and service to the residents of Tolleson. With the mission of improving employees' health, well-being, morale and motivation, she serves on the City’s Wellness Program Committee. She is also a committee member of the newly established Tolleson Women in Leadership (TWIL) in efforts to stimulate diversity, as well as endorse equality within the workplace.
Crystal is married to her husband, Art, and is the proud mother of their two wonderful daughters. In her spare time, she loves to do adventurous activities with her family, spend quality time with loved ones and coach volleyball alongside her husband.