COVID-19 Updates
Declaration of Emergency Effective March 17, 2020
The City Hall Lobby is Closed.
All services will be conducted by phone, email or online Monday-Thursday 7:30 a.m. to 5:30 p.m.
This page will change periodically as information updates.
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COVID-19 Testing Consolidates to Veterans Park as Tolleson City Hall Testing Site Closes
The Tolleson Union High School will resume in-person learning Monday, March 22. Due to the high volumes of traffic when school is in session, the COVID testing site at Tolleson City Hall will CLOSE and move to Veterans Park, 8601 W. Van Buren Street. The entire park will be used as an Embry testing facility.
For Embry testing dates and times visit www.testnow.com.
Veterans Park: By appointment only
8601 W. Van Buren St.
Tolleson, AZ 85353
Book your appointment online now
or call 480-376-2170
The City of Tolleson Fire Department has partnered with Maricopa County to provide vaccinations to all residents of the 85353 zip code.
Who can get vaccinate?
Residents from zip code 85353. Must be 18 years of age and older.
Which Vaccine:
Moderna
First Dose Date: April 17, 2021
Second Dose Date: May 15, 2021
Location:
Arizona Desert Elementary School
8803 W. Van Buren St.
Tolleson, AZ 85353
How to make an appointment?
Between 8 a.m. to 4 p.m. Call 602-506-6767 and select option 6
Tell the operator that you would like to schedule an appointment for April 17th in Tolleson.
Spanish speakers are available.
What to bring day of appointment:
- Proof of residency: water bill, utility bill, etc.
- AND One of the following forms of ID
Acceptable identifications:- Driver’s license
- State issued ID Card
- Military ID
- Work or School ID
- ID card from health benefits or another assistance or social service program
- Voter registration card
- Birth certificate
- Citizenship and immigration documents
- Family census card
- US Passport or Foreign Passport
- Matricula Consular
Click images to download the event flyers.
Tolleson Reopens in Phases because community health matters.
City of Tolleson Phases
PHASE ONE
- Currently active
PHASE TWO
- Shall activate when employees are fully vaccinated and/or qualify for vaccination.
PHASE THREE
- Shall activate when vaccines are available to the general population.
*Fluctuation of viral positivity rates could result in a return to a previous phase. Each department will modify their service delivery based on the unique circumstances of their area of responsibility.
City Hall Lobby Services
Phase One - Currently active:
- Continue to promote online business
Phase Two:
- Continue to promote online business
- By appointment only
Phase Three:
- Lobby in-person services: while observing social distance practices and other special accommodations as recommended by the CDC.
Tolleson Public Library
Phase One - Currently active:
- Curbside services
- Virtual programming
- Virtual summer reading program
Phase Two:
- Appointments for browsing and computer use, limit 2 patrons at a time for one hour.
- Virtual programming only.
- Curbside service continues.
Phase Three:
- Open in person services: while observing social distance practices and other special accommodations as recommended by the CDC
Parks
Phase One:
- Green spaces are open
Phase Two - Currently active:
- Open for strictly organized team practice for softball/baseball with COVID guidelines. COVID monitor to be provided by the team
- Sport courts reopened
- Multiple parks reopen
- Ramadas remain closed
Phase Three:
- Continue practice only with same Phase Two restrictions
- Ramada reservations resume requiring observation social distance practices and other special accommodations as recommended by the CDC
- Water feature downtown
Parks & Recreation Center
Phase One - Currently active:
- Virtual programming
Phase Two:
- Virtual programming continues
- Classes will be limited to ensure adherence to CDC guidelines on-line programming.
- Recreation Center closed to general public.
Phase Three:
- Afterschool programming to full capacity
- General use of recreation center resumes all while observing social distance practices and
- other special accommodations as recommended by the CDC
Senior Center
Phase One - Currently active:
- Virtual programming *staff are still awaiting vaccinations
Phase Two:
- Virtual programming
Phase Three:
- Resume in person service while observing social distance practices and other special accommodations as recommended by the CDC
Special events:
Phase One - Currently active:
- Events Postponed
Phase Two:
- Events Postponed
Phase Three:
- Resume modified special events while observing social distance practices and other special accommodations as recommended by the CDC
Questions Email:
Currently the City is in Phase One of it's Transition Plan.
Find detailed information below on how obtain city department services:
City Hall is closed for Walk-in Services
City services are available by phone, email or online. Please call 623-936-7111 for assistance.
Utility Payments - City of Tolleson
Including water, sewer and sanitation will continue as usual.
- Online: www.tollesonaz.org/18
- By Phone: 877-885-7968
- Drop Box at City Hall by check or money orders only. Please do not use cash.
Permit Applications
Requested Inspections
- Call: 623-474-4961
Business Licenses
- Mail to City Hall or place in Drop Box with payment. Please do not use cash.
9555 W. Van Buren St.
Tolleson, AZ 85353
Call City Facilities for services:
- City Hall - 623-936-7111
- City Library - 623-936-2746
- Parks and Recreation Center - 623-474-4992
- CAP Office - 623-936-2760
- Field Operations - 623-936-7141
- Municipal Court - 623-474-4975
- Police Department - 623-936-7186
- Fire Department - 623-936-8500
Locations closed to the public:
- City Council Meetings - Online Only
- CAP Office
- Senior Center
- City Library - Curbside Service Only
- Parks and Recreation Center - Online Programs
- Veterans Park and McNeel Park
Services that remain the same includes:
- Sanitation - Trash & Bulk Services
- Water and Sewer Services
- Emergency Services including Police and Fire
- Municipal Court
Tolleson is working with these agencies to follow their guidance as the situation evolves:
- Arizona Department of Health Services
- Centers for Disease Control and Prevention
- Maricopa County Department of Public Health
- Greater Phoenix Economic Council
Helpful Links:
- Tolleson Elementary School District
- Tolleson Union High School District
- Public Transportation: Valley Metro
Suspensions of Service Shutoffs
- City of Tolleson Utility Services
- SRP Payment Assistance
- Southwest Gas Payment Assistance
- Cox Communications Payment Assistance
Small Business Resources
It is our responsibility to prioritize the health of Tolleson’s residents, visitors, and employees, the Tolleson City Mayor, Anna Tovar has declared a state of emergency in the city of Tolleson resulting in the closures of bars and restricting restaurant dining rooms, and moving restaurants to delivery/take-out/drive-thru only.
The following are links to the declaration of emergency and press releases:
Proclamations Declaring a Local Emergency to Address COVID-19
Press Releases:
24/7 COVID-19 Testing
Maricopa County Funeral Assistance
This program provides help for grieving Maricopa County families who have been affected by the COVID-19 pandemic and have recently lost a loved one. For more information download the English or Spanish flyer or visit https://www.funeralassistanceprogram.org/
The City of Tolleson will not shut off your water for non-payment during COVID-19 pandemic. Washing your hands with soap and water is a very important component in stopping the spread of COVID-19 (coronavirus disease).
If you are experiencing difficulty paying your utility bill during this time for any reason please call 623-936-7111 as soon as possible to make payment arrangements.
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